Privacy Policy

Last Updated: 01 Jan 2025

1. Introduction
Welcome to ProThings (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect
We may collect various types of information in connection with your use of our website, including:

• Personal Identification Information: Name, email address, phone number, and other similar contact data provided by you voluntarily (for example, when contacting us).
• Technical Data: Information automatically collected when you visit our website, such as your IP address, browser type, operating system, and device information.
• Usage Data: Details about your interactions with our website, such as pages viewed, time spent on the site, and referral information.

3. How We Use Your Information
We use the collected information to:

• Provide, maintain, and improve our services.
• Respond to your inquiries, provide customer support, and manage your requests.
• Send you important updates, newsletters, or marketing communications (only if you have opted in).
• Monitor and analyze usage trends to enhance your website experience.
• Comply with legal obligations and protect our legal rights.

4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience, personalize content, and analyze website usage. You can adjust your browser settings to manage or disable cookies; however, please note that some parts of the website may not function properly if cookies are disabled.

5. Data Security
We implement reasonable security measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error free, so please take care in deciding what information you send to us.

6. Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website or servicing you, provided that these parties agree to keep your information confidential. We may also disclose your information if required by law or to protect our rights, property, or safety.

7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights
You have the right to access, correct, or delete your personal data. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us using the details provided in the “Contact Us” section below.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us using the following details:

• Email: sales@prothings.com.au
• Phone: 0406 714 322
• Address: 3 Nova Ct, Craigieburn VIC 3064